FAQs

Do you have a physical store front?
Our Flagship Store is located at 131 Ossington Avenue in Toronto. There are several retailers within Ontario and a few across Canada that carry our brand. Click here for a list of our stockists.

How do the garments fit?
With the exception of some select garments, most of our products are unisex, meaning they are sized to fit both males and females. We do suggest that women select one size down from their typical size selection for a more fitted look. However, size selection is based off of customer preference.

What currency are your prices listed in?
The prices shown on the site are all in CAD. 

What form of payment do you accept?
Our website accepts all major credit cards (Visa, MasterCard, American Express), PayPal, and Peace Collective eGift Cards.

How do I contact customer service?
Our customer service representatives can be reached via e-mail at support@peace-collective.com. We try to answer all questions and feedback in a timely manner but for inquiries submitted outside of regular business hours, we will respond within the following business day.

What shipping method does Peace Collective use?
Peace Collective currently uses Canada Post to ship out all online ordered. Each package will have a corresponding tracking number (Canada, USA, and some international countries) that can be traced through the Canada Post website (www.canadapost.ca).

How long does it take for my package to arrive?
During the checkout process, you have the option choosing what type of delivery method you would prefer - please note that prices vary depending on the destination and weight of the package. The average delivery times are as follows:

Within Canada: 3 - 5 business days
United States: 3 - 5 business days
International: 7+ business days

Shipments destined for United States or international countries may be subject to customs, which may increase the number of business days it takes for your order to arrive. Please note that Peace Collective Inc. is not responsible for any customs or duties charges that are levied by the destination country.

What is your return or exchange policy?
We willy gladly accept any unworn, unwashed, or defective merchandise within 30 days. Returns within the 30 day time frame will be refunded to the original form of payment - returns outside the 30 day window will be issued a credit to www.peace-collective.com. Please note that for returns, the shipping charges will not be refunded. For any returns or exchanges, please contact support@peace-collective where a customer service representative will be happy to assist you.

Who do I contact for information regarding wholesale?
We are always looking to expand our retail presence and distributors. If you have any questions regarding wholesale, please contact wholesale@peace-collective.com